SMS/text messaging terms and conditions

Effective date: March 28, 2025

By opting in to receive SMS messages from the Wayne State University Psychology Clinic ("we," "us," "our," "Psychology Clinic"), you agree to these terms and conditions ("Terms").

SMS messaging service

By providing my phone number, I consent to receive SMS text messages from the Psychology Clinic for appointment reminders and communication about Psychology Clinic services.

Message frequency

You will get more than one message from us if you opt in, and while messaging frequency varies, you will likely receive fewer than five messages per month. The Psychology Clinic reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. The Psychology Clinic and carriers are not liable for delays or undelivered messages.

Message and data rates

Message and data rates may apply based on your mobile carrier's terms.

Privacy policy

Your information will be handled in accordance with our privacy policy.

Cancellation/opt-out instructions

You can opt out of receiving SMS/text messages from us at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.

Help/customer support

Text the word HELP for support. You may also contact us directly at 313-577-2840 or psychclinic@wayne.edu.

Liability

We are not responsible for any charges, errors or delays in SMS/text delivery or undelivered messages caused by your carrier or third-party service providers.